Operations Associate

  • New York, New York, United States
  • Full-time
  • Operations
  • pro-22954

About Proper Cloth:

Proper Cloth is a fast-growing New York based start-up that is changing the way men buy clothes online.  Custom fit, made to order dress shirts are our specialty and we're committed to being the absolute best at what we do.  With an advanced ecommerce technology platform and state of the art on-demand manufacturing, Proper Cloth makes perfect fitting custom dress shirts as easy and affordable as off-the-rack.  Named GQ magazine's "Favorite Online Shirtmaker" we've also been featured in the Financial Times, Esquire, Wired, Men's Journal, Monocle and the New York Times.  

Description:

As a member of the Operations team, you will be instrumental in keeping our shipping, logistics and internal processes running smoothly.  In this role you will learn how to efficiently ship different types of products, manage inventories, process returns, source packaging, and more.  You'll communicate both with our customer's as well as with factories in Asia and Europe.  You'll learn all about dress shirt fabrics, garment construction, how to design dress shirts to fit properly and how to give incredible customer service.  

What you'll do:

  • Track product inventories and forecast reorders
  • Coordinate orders with overseas factories in Asia and Europe 
  • Setup new products in our system and add them to inventory
  • Help process customer returns 
  • Pack products for customers and ensure things ship on time
  • Think creatively about ways in which we can better optimize operations

 Who you are:

  • A workhorse with a "no task is too small" attitude
  • Energetic, kind, sincere, patient, and adaptable
  • Smart and organized.  Very organized. 
  • Eager to learn every single day
  • Positive, positive, positive!
  • Driven by an entrepreneurial spirit

 Other details:

This is a full-time, salaried position. You must be available to work five days a week. 

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